Gift Card Policy

Gift Card Policy

1. Gift Card Purchase and Redemption:

- Spa gift cards are available for purchase online, in-store, or by phone.

- Gift cards are redeemable for spa services, retail products, or packages.

- To redeem, present the physical card or provide the gift card number when booking an appointment.

2. Expiration and Validity:

- Spa gift cards are valid for 1 year from the date of purchase.

- Expired gift cards may not be redeemed or extended.

3. Transferability:

- Gift cards are transferable, allowing the recipient to share the spa experience with others.

- Transfers must be communicated to the spa in advance.

4. Lost or Stolen Cards:

- Lost or stolen gift cards will not be replaced.

- Treat your gift card like cash; the spa is not responsible for unauthorized use.

5. Refunds and Returns:

- Gift card purchases are non-refundable.

- Gift cards cannot be exchanged for cash.

6. Booking and Cancellation:

- Appointments using gift cards must be booked in advance.

- Cancellation policies apply; cancellations within 24 hours and No Show may result in a charge.

7. Balance Inquiries:

- To check the remaining balance on a gift card, please contact us directly.

8. Special Promotions and Offers:

- Gift cards may not be eligible for certain promotions or discounts unless explicitly stated.

9. Terms and Conditions:

- By purchasing and using our spa gift cards, you agree to abide by these terms and conditions.

For any further inquiries or assistance, please contact our spa directly.

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